I both bought and sold a house through Moore Realty services. During the buying process, the realty managed to upset both the owner and owners realtor, which at one point resulted in the calling off of the sale. I called, spoke to the owners and got things back on track. I had a few concerns about the house. One was the square footage didn't seem right. I brought this up to the realtor, even going so far as to measure the outside of the hous with her. She ignored my concerns. After the purchase, I had the county come out. The house was over 160 square feet less than listed. I would not have paid what I did for that. The house also had numerous structural and other problems.
Thinking perhaps this was a fluke, I agreed to sell my house via Kristy, after she gave me a real whiz bang presentation. Her advice, remove everything, paint everything, replace the kitchen, retile the bath. And the price she wanted to sell at I felt was well below market in my neighborhood. I asked her for assistance in people who could help fix the house up, painters, cabinet guys, tilers. None of her folks panned out. I got my own people. I didn't retile the path,and didn't need to repaint, but touched up. Then she asked me who I had do the work!. Her " staging" consisted of 4 pillows , 2 pansies, 2 candles, and a yellow flower in a cheap plastic wine jar. In addition because she lived so far out, when realtors called with lockbox problems it took quite a while for her to respond. The house ended up selling the same weekend as two FSBO'S on my street sold as well. At premium. Against her advice I pushed to raise the sales price. It sold almost exactly what I asked and almost 17K over what she wanted to list for. I wonder what I could really gotten with a local realtor who knew the market.
I think the people at the agency are very aggressive, both towards the sellers and buyers. I think the overall staff is pretty good. I would find someone who really knew my neighborhood, not someone from the other side of town. I would not deal with them again,